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Who is PGCGallery?
PGCGallery is an online store; focusing on new and used mobile phones. We strive to be your preferred choice for buying smart mobile devices from the world's leading manufacturers. We provide value-for-money e-purchases and efficient service. You can find out more about PGCGallery in the About Us section at our Home page.
How can I contact you?
You can email us on [email protected]
You can see all the ways to get in contact with us here.
You can see all the ways to get in contact with us here.
How can I check if a product is in stock?
Mot of the items we list on the website is available. We update our product stock regularly, but if you want to be 100% sure, please call or email us before payment.
How do payment work?
Payment method
Can I go to your shop and buy/pay cash?
Our business model is online retailing. Our office is not opened for walk-in or retail. Please make your order online and we will send out your order via PosLaju
Do you have installment plan?
Sorry, at the moment we do not have installment plan with bank or credit card company.
What is the Best Price? Is the price Negotiable?
All prices are already the best that we can give as shown at ShaShinKi® website
- Bank Transfers
- PayPal
Can I go to your shop and buy/pay cash?
Our business model is online retailing. Our office is not opened for walk-in or retail. Please make your order online and we will send out your order via PosLaju
Do you have installment plan?
Sorry, at the moment we do not have installment plan with bank or credit card company.
What is the Best Price? Is the price Negotiable?
All prices are already the best that we can give as shown at ShaShinKi® website
How do I make an order?
If you see an item that you wish to buy, click on the "Buy Now" or "Add to Cart" and do the checkout. The page will direct you to our Paypal page where you can make the payment using your credit card. You will receive a notification when your payment is confirmed.
For bank transfers, do write to us at [email protected] or SMS me at 012-2568210 for details.
For bank transfers, do write to us at [email protected] or SMS me at 012-2568210 for details.
How do I cancel or change an order?
Contact us directly - on 012-2568210 or on [email protected]
Unfortunately we cannot cancel an order where we have informed you that we are buying the goods in exclusively for you. Orders also can not be cancelled after dispatch.
Unfortunately we cannot cancel an order where we have informed you that we are buying the goods in exclusively for you. Orders also can not be cancelled after dispatch.
How do I qualify for free delivery?
Upon purchase of RM100, you are eligible for free delivery. We will sent the item to you via POSLAJU or other COURIER SERVICES determined by us. Our main couriers are Citilink and Fedex.
How do I return an item?
For faulty goods still within their manufacturer warranty you may want to consider contacting the manufacturer of the product directly before contacting us.
Please inform us prior to returning. We had been able to fix 40% of the product defect with simple repair advice over the email.
For oversea customers, please contact us for returning details/address.
Please inform us prior to returning. We had been able to fix 40% of the product defect with simple repair advice over the email.
For oversea customers, please contact us for returning details/address.
Do you accept trade-in?
Yes we do, depending on the model. We do not accept models more than 3 years ago. Please sent us an email or SMS to offer your item, if we are interested, we will contact you shortly.
Refunds
If you would like a refund, we will provide refund service if your item has not been ordered and processed.
Should you decide to cancel an item, please write to us within 24 hours. We will check on the status of the item accordingly. In the instance that a refund is granted, we will refund you within 7 days.
Should you decide to cancel an item, please write to us within 24 hours. We will check on the status of the item accordingly. In the instance that a refund is granted, we will refund you within 7 days.
What are our policies
It is your responsibility to check whether the terms and conditions. If you do not agree to be bound by these terms and conditions you must stop using the website immediately.
Our security policy:
We take your security of using PGCgallery.com extremely seriously. All related details provided to us (e.g. name and address) and are to be kept strictly confidential. While we will take reasonable precautions to ensure the security of any payment details you provide to us; nevertheless, we cannot be held liable for any losses incurred as a result of unauthorised access to information you may provide.
Our security policy:
We take your security of using PGCgallery.com extremely seriously. All related details provided to us (e.g. name and address) and are to be kept strictly confidential. While we will take reasonable precautions to ensure the security of any payment details you provide to us; nevertheless, we cannot be held liable for any losses incurred as a result of unauthorised access to information you may provide.